Refund policy

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No Return or Exchange Policy

Thank you for shopping with us. Please read our No Return or Exchange Policy carefully before making your purchase.

No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or cancellations for any reason once an order has been placed.
This includes situations involving:

  • Change of mind
  • Incorrect size, color, or item selected
  • Buyer’s remorse
  • Delayed delivery by the carrier

Please be sure to review your order carefully before completing your purchase.

Damages and Issues

We want you to be satisfied with your order. Although we do not accept returns or exchanges, please inspect your item upon delivery.
If your item arrives:

  • Defective
  • Damaged
  • Or if you received the wrong item

please contact us immediately at 4thecastles@gmail.com with photos of the issue. We will evaluate the situation and work to resolve it.